Terms & conditions

To view the terms and conditions for gift vouchers, please click here.

Cosy Club table reservation services are provided by ResDiary subject to their Terms and Conditions and Privacy Statements

We would specifically draw your attention to section 5 of the terms regarding communications from ResDiary summarised for convenience below.

Marketing communications

Unless the User has agreed to the use of the Registration Information for direct marketing purposes by ResDiary, third-party restaurants or other venues or selected third parties, we agree to use the Registration Information only for the purpose of supplying the Services to the User and any other purpose to which you have separately consented.

ResDiary Operation of service communications:

This is separate to the marketing communications, ResDiary will send the User the following for the operation of services:

Notifications via email or SMS to confirm your booking details.
A reminder email prior to your confirmed booking
A final email post dining for the request of feedback.

For further information please refer to our Statements and Policies

Booking Terms & Conditions

Bookings in our main restaurant:

To confirm your booking with us, we may request card details to cover the instance of a no-show or late cancellation for your booking.
A £10 per person charge will apply, if you do not honor or cancel your booking with at least 24 hours notice. Don’t worry, we will not charge you anything in advance.
Anything less than 24 hours notice for cancellation or a no-show, will mean your card will be charged £10 per guest.
Please keep us updated of any changes to your group size, no matter how small.
On the day of your reservation, a charge of £10 per guest will apply for any no-show guests if your party size decreases by more than two.

Bookings in our Private dining rooms:

To confirm your booking with us, we will request card details to cover the instance of a no-show or late cancellation for your booking.
We ask for 7 days notice of cancellation.
In the instance of a no show or late cancellation, your card will be charged 100% of your minimum spend or in the case of no minimum spend, it will be a charge of £10 per guest.
If the minimum spend is not met on the day of your booking, the downfall will be charged to your card. For example if your minimum spend if £500 and only £400 is spent, your card will be charged for the outstanding amount of £100.
Card charges will be processed by our partner Stripe, and the charge will be taken up to 72 hours after the planned booking. These details are vaulted and retained for 90 days- after this they will be invalid.
If you would like further details on the security measures employed to safeguard your information, we encourage you to visit Stripe Privacy Center, which you can access here.

Bookings with Exclusive use of the venue

To secure a booking, we ask for a deposit of 25% of the minimum spend.
Once a booking is made, you 14 days to confirm with the deposit.
If you cancel your booking and are able to give more than 14 days’ notice your deposit will be refunded in full or we can transfer your deposit to a booking at a later date.
If you cancel your booking and are not able to give more than 14 days’ notice your deposit may be retained in full.

Please note that our Deposit Terms and conditions may vary during our festive period (19.11.2025 – 31.12.2025)

Other information

Please keep us in the loop on any changes in numbers (regardless of how small), so we can fit you all in.
Please inform us of any special requirements or arrangements and we will endeavor to meet them for you wherever possible.
Cosy Club accepts no responsibility for the loss or damage to any items left in our premises. All items are left entirely at the owner’s risk.
Please note that all our menus are subject to a seasonal and price change
Please note larger groups may be split across multiple tables.
A discretionary 10% service charge will be added to your bill (all of which goes to our lovely Cosy Club staff)
Please settle all your bills on or before the date of your booking- we do not take any post payments. If you wish to prepay, please contact our reservations team at bookings@cosyclub.co.uk